Privacy Policy

---

Mixers & Chasers Ltd. ("we," "us," "our," or "the Company") provides mobile bar hire, bartending and event staffing, glassware/cutlery/crockery catering hire, and event car park hosting services, including at Royal Ascot and other venues (together, "the Services").

We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect personal data when you engage with us as a client, guest, event attendee, staff member, contractor, or supplier, and when you visit our website.

This policy is issued in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: Mixers & Chasers Ltd. 86-90 Paul St, London, EC2A 4NE, 14837229  Email: info@mixersandchasers.com Phone: +447514085825

The data we collect depends on how you interact with us. This may include:

• Name, company name, billing and delivery address
• Email address and phone number
• Payment and billing details (processed via third-party payment processors — we do not store full card details)
• Event details: date, venue, guest numbers, dietary/allergen requirements, equipment/stock preferences
• Correspondence and special requests

• Name and contact details (if collected via guest lists, RSVPs, or on-site sign-in)
• Age verification data where required for alcohol service (e.g., ID checks at the point of service)
• CCTV or photographic/video imagery if filming or photography takes place at an event we are staffing

• Name, address, date of birth, National Insurance number
• Contact details, next of kin/emergency contact information
• Right-to-work documentation and identification
• Bank details for payroll purposes
• Training certifications (e.g., personal licence, food hygiene, allergen awareness)
• DBS (Disclosure and Barring Service) check results, where required for a venue or role
• Availability, shift history, and performance records
• Health and safety incident reports, where applicable

• Business contact details
• Invoicing and payment information
• Delivery and stock records

• Vehicle registration numbers
• Driver name and contact details
• Booking reference and pass/permit information
• Arrival and departure times
• CCTV footage of car park areas, where in operation, for security purposes
• Payment details for parking bookings

• IP address, browser type, and device information
• Cookies and similar tracking technologies (see Section 9)
• Marketing preferences and communication history
• Enquiry form submissions

We use personal data for the following purposes:

Purpose

Examples

Providing our services

Fulfilling bar hire, staffing, catering hire, and car park hosting bookings

Contract management

Invoicing, payment processing, booking confirmations, event logistics

Staffing and payroll

Rostering bartenders/servers, right-to-work checks, DBS checks, paying wages

Legal compliance

Alcohol licensing law, age verification, health and safety, tax and accounting records

Security

CCTV monitoring at car parks or events, incident investigation

Customer service

Responding to enquiries, complaints, and special requests

Marketing

Sending updates or promotional offers, where you have consented or under legitimate interest (with an opt-out)

Business improvement

Analysing website usage, service feedback, and quality assurance

Under UK GDPR, we rely on the following legal bases:

• Contract — to provide the services you have booked, or to manage staff/supplier engagements
• Legal obligation — e.g., compliance with licensing law, right-to-work checks, DBS checks, tax records
• Legitimate interests — e.g., fraud prevention, CCTV security, direct marketing to existing clients, improving our services
• Consent — e.g., marketing communications to new contacts, use of photography/video for promotional purposes
• Vital interests — in rare cases, such as a medical emergency at an event

Where we rely on consent, you may withdraw it at any time.

We may share personal data with:

• Payment processors (e.g., Stripe, SumUp, or similar) to process transactions securely
• Staffing subcontractors and freelance bartenders/servers engaged to fulfil bookings
• Venue operators, including Ascot Racecourse and other event venues, where required for access, security, or car park management
• DBS and background check providers, for staff vetting
• HMRC and other regulatory bodies, where legally required
• IT and software providers (e.g., booking systems, payroll software, CRM tools) acting as data processors on our behalf
• Insurers, in the event of a claim or incident
• Professional advisors (accountants, solicitors) where necessary

We do not sell personal data to third parties.

Where we use service providers based outside the UK (for example, certain cloud storage or payment providers), we ensure appropriate safeguards are in place, such as the UK's International Data Transfer Agreement (IDTA) or adequacy regulations, to ensure your data remains protected.

We retain personal data only for as long as necessary for the purposes set out in this policy:

• Client and booking records: typically 6 years, in line with tax and contractual obligations
• Staff employment records: for the duration of engagement plus 6 years thereafter (or longer where required, e.g., DBS-related records subject to specific retention rules)
• CCTV footage: typically retained for 30 days unless required for an ongoing investigation
• Marketing data: until you unsubscribe or withdraw consent
• Payment card data: not stored by us directly; handled by our PCI-DSS compliant payment processor

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erasure ("right to be forgotten"), subject to legal exceptions
• Restrict processing in certain circumstances
• Object to processing based on legitimate interests or for direct marketing
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time, where consent is the legal basis
• Lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113

To exercise any of these rights, contact us at [privacy@companyname.com]. We will respond within one month, as required by law.

Our website uses cookies and similar technologies to:

• Enable core site functionality (e.g., booking forms, shopping basket)
• Analyse website traffic and usage (e.g., Google Analytics)
• Support marketing and remarketing, where applicable

You can manage or disable cookies through your browser settings or our cookie consent banner. Disabling certain cookies may affect site functionality.

[If you have a cookie banner/tool in place, you may wish to insert a link to your Cookie Policy here.]

We take appropriate technical and organisational measures to protect personal data, including:

• Secure storage systems with restricted access
• Encryption of sensitive data where applicable
• Staff training on data protection and confidentiality
• Regular review of our security practices and third-party processors
• Secure disposal of physical documents (e.g., ID checks, DBS paperwork)

Despite our efforts, no method of transmission or storage is 100% secure. If we become aware of a data breach affecting your personal data, we will notify you and the ICO where legally required.

Where CCTV is in operation at car parks we host (including at Royal Ascot) or at events we staff, signage will be displayed to inform you of the monitoring. CCTV footage is used solely for security, safety, and incident investigation purposes and is retained in accordance with Section 7 above.

Our services are intended for adults. We do not knowingly collect personal data from children under 18, except where incidental (e.g., a guest list including a minor's name for catering/dietary purposes at a private family event). Where this occurs, data is used only for the stated purpose and handled with additional care.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. The "last updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Mixers & Chasers Ltd.  Email: info@mixersandchasers.com Phone: +447514085825 Address: 86-90 Paul St, London. EC2A 4NE

You also have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO) Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Website: www.ico.org.uk Helpline: 0303 123 1113

Mixers & Chasers Ltd.  Last updated: 08/07/2026